How to cancel your service with us
In this article, we will teach you how to cancel your service with us. The process is rather straightforward. Let's get right into it!
Step 1: Go to the client area, you can go there by pressing here, you will have to login if you're not already.
Step 2: Click the service you wish to cancel.
Step 3: On the side under the Actions category, select Request Cancellation.
Step 4: Fill out the boxes that appear, then click Request Cancellation at the bottom.
Immediate cancellation cancels the service immediately and deletes it at that time only. End of Billing Period will cancel it at the end of your billing cycle and delete it at the end (the next due date).
We ask for a cancellation reason so we can get feedback on why you're canceling. You are not required to enter any personal information into the reason, it is mainly for feedback.